October 30, 2020 6:18 pm Published by admin [The following commentary originally appeared as a post on Forbes.com that Edward Segal wrote as a Leadership Strategy contributor. His other posts on Forbes.com can be read at https://www.forbes.com/search/?q=Edward%20Segal&sh=696c69c8279f] Misinformation continues to grow at an alarming rate, along with its potential to infect corporations and organizations. No matter how it spreads — via fake news sites, [...]
October 6, 2020 4:56 pm Published by admin [The following appeared as commentaries by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to the podcast on YouTube at https://youtube.com/channel/UCwx26phRVnXdnnaJt71cqZw, Or listen to them at https://thecrisisaheadpodcast.podbean.com/] Commitments In the aftermath of riots and protests that followed the murder of George Floyd by police in Minneapolis, Mars Food said that it would remove [...]
September 17, 2020 6:48 pm Published by admin [The following appeared as commentaries by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to the podcast on YouTube at https://youtube.com/channel/UCwx26phRVnXdnnaJt71cqZw, Or listen to them at https://thecrisisaheadpodcast.podbean.com/] As a reported by CBS NEWS, skepticism about getting a vaccine has grown as the pandemic has gotten worse in the United States. A new poll [...]
September 2, 2020 8:21 pm Published by admin [The following appears as a commentary by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to his podcast at this link: https://www.youtube.com/channel/UCwx26phRVnXdnnaJt71cqZw] As I wrote in a recent article published by YoungUpStarts.com, small businesses must often confront and deal with controversial issues that can threaten their image, reputation, profits, and [...]
August 25, 2020 5:55 pm Published by admin [The following appeared as commentaries by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to the podcast at https://m.youtube.com/channel/UCwx26phRVnXdnnaJt71cqZw, Or listen to them at https://thecrisisaheadpodcast.podbean.com/] Three Factors There are three important factors that every company and organization should take into account when planning and preparing for a crisis: geography, weather, and the economy. [...]
July 28, 2020 9:27 pm Published by admin The following appears as a commentary by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to his podcast at this link: https://www.youtube.com/channel/UCwx26phRVnXdnnaJt71cqZw An important aspect of crisis communications is to have a strong and consistent message about your disaster, scandal, or other emergency. Do not allow the people who represent [...]
July 14, 2020 4:24 pm Published by admin The following originally appeared as a commentary by Edward Segal in his weekly “Crisis Ahead” podcast. Watch previous episodes and subscribe to his podcast at this link. A best practice for responding to a crisis is that as soon as you see or hear there is a problem, don’t wait to do something about it. [...]
April 27, 2020 5:03 pm Published by admin Crisis management expert and author Edward Segal, writing in an article posted on CommPro.biz, said decisions by state governments about reopening their economies in the middle of the pandemic provide nine important lessons on the best and worst ways for companies and organizations to recover from this or any crisis. Segal said the lessons include [...]
April 2, 2020 2:48 pm Published by admin My new article with advice for preparing coronavirus crisis communication plans for the employees of companies and organizations is now online at HR.com. As I note in the story, “If you don’t have a plan for communicating with employees about the rapidly unfolding coronavirus crisis, you need one. Now. It is just a matter of [...]
March 20, 2020 2:29 pm Published by admin We’ve had to deal with several health crisis situations over the past 100+ years, such as the Spanish flu in 1918, polio, AIDs, etc. In general terms, the response by federal governments to these and other public health emergencies has often followed a similar and disappointing pattern: ignore it, deny it, hope it goes away, [...]